Debugging Login Issues

Sometimes players have trouble logging into Rec Room (e.g., getting stuck on the loading screen, or seeing a "Failed to connect to RecNet" message).

If this happens to you, please follow these steps to help us debug the issue:

  1. Download and unzip this file:
  2. Run the .bat file for your platform (i.e., Steam or Oculus)
  3. Email the output to

This will test the full RecNet login and connection process and print out errors that we can hopefully use to help track down the problem!