Want to talk Rec Room with us? Please hit us up:
For Rec Room support email us here and choose Support: https://recroom.happyfox.com/new
For Rec Room moderation or bans email us here and choose Conduct: https://recroom.happyfox.com/new
For job openings and applications, please review our job listings
For business and press inquiries: firstname.lastname@example.org
Social Channels (we use #RecRoom)
If you report a bug, we may ask you to send us a log file. Here’s how to do that. Log files can only be gathered by PC players.
Open a new window and navigate to the hard drive where you have installed Rec Room
Once you have your hard drive selected, ensure you have view -> hidden files enabled. If you don't you will not be able to find the AppData folder.
You will find the log file here:
\Users\<YOUR USERNAME>\AppData\LocalLow\Against Gravity\Rec Room\output_log.txt
Attach the log file to your email thread with us or send it to email@example.com
Here’s how to enable a beta branch (we use these for testing sometimes):
In the Steam desktop client, go to your game LIBRARY
Right click on Rec Room
Enter the beta access code and click CHECK CODE
Now choose the beta branch from the dropdown labeled “Select the beta you would like to opt into:”
Steam will auto-update Rec Room
The branch will be shown in [square brackets], like: “Rec Room [branch]”
Run Rec Room as normal!