Comfort and Safety 

Welcome to Rec Room! We are proud to include players from all walks of life and care about your comfort and safety to ensure our community remains welcoming.

We'll cover our progress to date on player comfort and safety features on the rest of this page.

We are always investing in systems that foster a positive community and minimize trolling and harassment. Our moderation team also spends hundreds of hours reviewing in-game reports, investigating code of conduct violations, and taking appropriate action to keep the community safe from malicious players.

With your help, we are improving systems that let players manage specific situations based on personal preferences, and that help us understand community trends to minimize bad interactions. 

If you'd like to report an incident or leave us feedback on these features, please get in touch!

 

Junior accounts are for players under 13 years of age and come with a number of safety features that prevent them from sharing personally identifiable information with other players.

All junior accounts are linked to and managed by an account owned by the parent or guardian. Rec Room junior accounts are COPPA compliant and kidSAFE certified.

Find more information on our A Parents Guide to Rec Room page, or visit our What is a Junior Account page.

The Rec Room Code of Conduct (CoC) defines our community standards. It is shown to every player during account creation along with a bit of time to read it over. We show summarized versions of the CoC around the player's dorm room and multiple other Rec Room locations so that the community is reminded of these standards each time they log in. We also remind players of the CoC each time they issue a report against another player, and we show it to players who have been banned due to CoC violations. 

  • Rule #1: Be excellent to each other!

  • Sexist, racist, discriminatory or harassing language, behavior, or content is not welcome

  • Do not promote, encourage or participate in illegal behavior

  • No disruptive trolling or inflammatory stuff in public rooms

  • Don’t mess with other people’s games!

View the full CoC and more info on the Code Of Conduct page.

[Personal space bubble] - Every player has their own personal space bubble they can configure. As players enter your personal space bubble they become fully invisible.

[Stop gesture] - A quick 'talk to the hand' gesture you can perform on another player that provides options for muting, blocking, reporting, and vote kicking.

[Pointing gesture- A gesture that allows you to change your hand into a pointing finger that can then select other players and view their profiles.

[Recent players] - This will show a list of players that you have encountered while being logged in this session.

[Mute and Mute all voice audio] - Choose between muting individual players or all voice audio.

[Block] - You may block individual players, automatically muting them and preventing them from joining your custom rooms.

[Vote kick] - You may issue a room-wide vote kick where other players will vote to decide if the player is kicked from the room.

[Reporting] - You may report other players for behavior that violates our code of conduct. Our moderation team reviews reports and takes action against offending accounts.

[Dorm room / private space] - Every player gets their own private space known as a dorm room.

[Custom rooms / private rooms] - Players can create their own custom rooms and determine whether their accessibility is public or private.

[Room reporting] - You may report specific rooms that may be improperly tagged or contain content that violates our Code of Conduct.

[New player tutorial] - The new player tutorial is designed to ensure players know how to use our core features from the start, including our comfort and safety features.

[Microphone settings] - Adjustable microphone settings include push-to-talk, always on, always off, and pitch alteration.

[Expresso menu / nonverbal communication] - This menu gives you access to settings, a collection of animated emotes, and a wide selection of chat messages that everyone in your room will receive when sent. 

[Locomotion options] - Different movement options for VR are available to ensure all players have a form of movement that is comfortable and safe for them.

[Automated Voice Moderation] - Our automated voice moderation system helps protect public rooms by detecting and reporting discriminatory, sexual, harassing, and abusive language.

[Name filtering] - Rec Room uses advanced text filtering to keep the bad language out of names, descriptions, and chats.

[Age based matchmaking] - Players in the same age groups are matched with each other when playing games.

If you see a player that is violating the Code of Conduct, please use our reporting system to report and block them. For more information on how to block and report, please view the videos below:

Comfort and Moderation - VR

Comfort and Moderation - Screens

Thanks for reading, and we hope that Rec Room is a fun and welcoming experience! Please feel free to reach out to us at our Help Center if you have any questions or need other assistance.